سياسة الخصوصية

Last updated: June 20, 2025

This Privacy Policy describes how Lavnder ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from our website (vf0jya-in.myshopify.com) (the "Site").

By accessing or using our Services, you agree to the collection and use of your information in accordance with this policy. If you do not agree, please do not use our Site.

📌 Information We Collect

We collect the following types of information:

  • Personal Information: Your name, email address, phone number, billing and shipping address, and payment information.

  • Order Details: Products purchased, delivery preferences, and related transaction data.

  • Account Info: If you create an account, we store your username and password securely.

  • Usage Data: IP address, browser type, pages visited, and time spent on the Site (via cookies or analytics tools).

  • Customer Service: Messages or communications sent to us.

💡 How We Use Your Information

We use your information to:

  • Process orders, payments, and shipping.

  • Communicate order updates or respond to your inquiries.

  • Personalize your shopping experience.

  • Improve our services and website performance.

  • Prevent fraud and maintain website security.

  • Send you marketing communications (you can opt-out anytime).

🍪 Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences and cart items.

  • Analyze traffic and usage patterns.

  • Enhance your shopping experience.

You can manage cookie settings in your browser. Disabling cookies may affect certain site features.

📤 Sharing Your Information

We may share your information with:

  • Shopify: Our e-commerce platform.

  • Payment providers: To process secure transactions.

  • Shipping companies: To deliver your order.

  • Analytics and marketing tools: To improve user experience and marketing (Google, Meta, etc.).

We never sell your personal data.

🛡️ Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no method of transmission over the internet is 100% secure. If you suspect any issue, contact us immediately.

👶 Children's Privacy

Our website is not intended for use by children under 16. We do not knowingly collect data from minors.

🌍 International Users

If you access the Site from outside the UAE, your data may be transferred and stored on servers in other countries. By using the Site, you consent to this transfer.

🧾 Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing messages.

  • Request a copy of your data.

To exercise these rights, contact us on WhatsApp:
📱 +971 50 508 8585

📝 Updates to This Policy

We may update this policy periodically. Changes will be posted here, and the "Last updated" date will be revised. Continued use of the Site constitutes acceptance.

📬 Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:
📱 WhatsApp: +971 50 508 8585
📍 Abu Dhabi, United Arab Emirates