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Last updated: June 20, 2025

Welcome to Lavnder! These Terms of Service ("Terms") govern your use of our website vf0jya-in.myshopify.com (the “Site”), operated by Lavnder ("we", "us", or "our"). By accessing or using our Site and services, you agree to these Terms. If you do not agree, please do not use our Site.

1. 🛍️ Use of Our Services

By placing an order or accessing our services, you:

  • Confirm that you are at least 18 years old, or using the Site under the supervision of a parent or guardian.

  • Agree to use the Site for lawful purposes only.

  • Will not attempt to access or tamper with our system, interfere with security, or misuse our platform.

2. 📦 Product Availability & Pricing

  • All prices are shown in AED (United Arab Emirates Dirham).

  • Product availability may change without notice. We reserve the right to modify or discontinue any product at any time.

  • We make every effort to display product colors and details accurately, but cannot guarantee exact representation on all devices.

3. 💳 Orders & Payments

  • When placing an order, you agree that all information provided is accurate and complete.

  • Orders are subject to acceptance and availability.

  • Payments must be completed at checkout via secure gateways. We do not store any credit card information.

  • Lavnder reserves the right to cancel orders suspected of fraud or misuse.

4. 🚚 Shipping & Delivery

  • We deliver across the United Arab Emirates. Delivery times vary by location and demand.

  • Shipping costs (if applicable) will be calculated at checkout.

  • We are not responsible for delays caused by courier services or incorrect delivery information provided by the customer.

5. 🔁 Returns & Exchanges

Our return policy is available here and outlines all valid scenarios for return or exchange.
Note: We only accept returns in case of manufacturing defects or incorrect item delivery within 3 days of receipt.